Common questions, why businesses choose SimpleFX, one-page guides, and help with the online platform.
Use the online platform yourself, or let your dealer handle it. Most clients do both.
Spot, forwards, options and limit orders, priced clearly before you commit.
Someone who knows your business and picks up the phone, never a call centre.
New payees confirmed by phone or multi-factor authentication before any money moves.
Anything else? Book a call and ask us directly.
Client funds are held by an FCA-licensed Electronic Money Institution in segregated accounts with Tier 1 banks, separate from business operations, and new payment details are confirmed by phone or multi-factor authentication.
Businesses that pay or get paid in other currencies on a regular basis, and individuals buying or selling property abroad. We handle transaction sizes from $10K to $10M+. A quick call will tell you if we're a fit.
An agreement to exchange money at a set rate on a future date. If you know you'll pay a supplier in 90 days, you can lock the rate now so a market move doesn't change your cost.
Book a call first so we understand what you need. Then you apply through our online onboarding, which takes about 10 minutes.
More than 140 currencies and almost every country in the world, with named business accounts available in 30 currencies. We specialize in exotic currencies that most Canadian banks don't offer, so ask us about any specific currency.
Yes. Use our easy online platform yourself, or let your dealer handle it by phone or email. The choice is yours.
Major currencies settle within 24 hours, and same day on certain currency pairs.
With a forward contract, you can agree on an exchange rate now for a payment up to 36 months ahead.
Short, plain-English PDFs you can share with your finance team.
Need help with the online platform, like adding a payee, booking a payment or downloading statements? Our payments partner's help centre has step-by-step guides.
Open the Help Centre